Everything You Need To Know Before The Mithaas Arrives.

Yes. MCO laddus are prepared fresh for orders rather than being produced only to sit in stock. This helps preserve the aroma, texture and flavour expected from a traditional recipe.

For regular orders, use the delivery estimate shown for your address during checkout. For weddings, festivals, corporate gifting or any order needed on a fixed date, please contact MCO as early as possible so production, personalisation and dispatch can be planned properly.

Because fresh production may begin soon after an order is confirmed, changes are not always possible. Contact the MCO team immediately with your order number and we will help wherever the production and dispatch status allows.

MCO laddus are roasted in Shuddh Desi Ghee, and palm oil is not used in the recipes represented by this promise. Always review the individual product page and pack for the exact ingredient declaration.

Ingredients and allergens vary by recipe. Many products may contain milk or ghee, nuts, seeds, wheat or ingredients handled in a shared facility. Please check the product-specific ingredient and allergen information before ordering, especially for anyone with an allergy or medical dietary requirement.

No. Some recipes may be made without refined sugar or may use naturally sweet ingredients such as dates, while others can contain sugar. Please rely on the exact product title, description and ingredient list rather than assuming the same claim applies to every product.

Yes. MCO supports wedding, corporate, festive and other bulk gifting requirements. Share the event date, expected quantity, preferred products, delivery locations and budget so the team can recommend a suitable format and production timeline.

Personalised branding may be available depending on the box, quantity and lead time. This can include company branding, names or event-specific artwork. Final options, minimum quantities, artwork requirements and timelines are confirmed by the gifting team before production.

Mixed assortments can be discussed for selected box formats and gifting orders. Available flavours and quantities depend on the box capacity, current menu and production schedule. Contact MCO with the combination you have in mind.

Serviceability and the current delivery estimate depend on your pin code, the selected product and the production schedule. Enter the delivery address during checkout for the most relevant estimate. Contact MCO before placing an order required for a fixed event date.

Tracking information is shared using the contact details provided with the order after dispatch. If you have not received an update, contact the support team with your order number.

Contact MCO promptly with your order number and clear photographs of the outer packaging, shipping label and affected items. Keep the product and packaging until the team reviews the case and confirms the next step.

Follow the storage and best-before instructions printed on the product pack because they can vary by recipe. Unless the pack says otherwise, keep the box sealed in a cool, dry place away from direct sunlight and moisture, and use clean, dry hands or utensils.

Food and personalised products may have different return limitations from non-perishable goods. Please review the store's current Returns and Refund Policy for eligibility. For a damaged, incorrect or quality-related order, contact MCO promptly with the order details and photographs.